How we handle the personal data you share with us on this website — plainly stated.
This website (www.auralisdentalsolution.com) is operated by Shenzhen PolarRay New Technology Co., Ltd (深圳市宝瑞新科技有限公司), Shenzhen, China, under the AURALIS brand. Contact: hello@auralisdentalsolution.com.
Contact details you choose to share with us: name, organization, email address and message content — sent via the contact form, email or WhatsApp.
Standard technical data: our web server keeps routine access logs (IP address, timestamp, pages requested) for security and operations.
The contact form on this site does not store your entries on our server — submitting opens WhatsApp with your message pre-filled, and the conversation then takes place on WhatsApp.
This site does not use advertising or analytics cookies. It stores one preference in your browser's local storage: your language choice (auralis-lang). Google Fonts are loaded from Google's servers when pages render.
We use the information you share solely to respond to your inquiry — samples, quotations, demonstrations, distribution discussions — and to maintain our business relationship. We do not sell personal data, and we do not use it for third-party advertising.
Messages you send us are handled by our team, which operates from China and serves Southeast Asia. Email and WhatsApp messages are processed by those services under their own terms. Data you send us may therefore be processed outside Indonesia; we limit access to team members who handle your inquiry.
This website is for professional B2B communication. Please do not submit patient personal data or health data through the contact form or WhatsApp. If clinical case data must be shared for a support purpose, contact us first so an appropriate, anonymized channel can be arranged.
We keep correspondence for as long as needed to serve the business relationship, then delete or anonymize it. Server logs are rotated on a routine schedule.
Consistent with applicable data protection law, including Indonesia's Personal Data Protection Law (UU No. 27/2022), you may request access to, correction of, or deletion of the personal data you have shared with us. Write to hello@auralisdentalsolution.com and we will respond within a reasonable period.
We may update this policy as the website and our services evolve. The date below reflects the latest revision.
Last updated: 2026-07-21